Privacy policy

Thank you for using Hey Language services (hereinafter referred to as "we"). We attach great importance to the protection of users' personal information and privacy. We hope that through this privacy statement (hereinafter referred to as "this privacy policy"), we will clearly introduce to you how we handle your personal information and other information.

This Privacy Policy is related to your use of our products and services. Before using our products and services, please read and understand the Privacy Policy in its entirety and make sure you understand our rules for processing your personal information and other information, and make your decision accordingly. Appropriate choice. If you do not agree with any content of this privacy policy, it means that you have chosen to give up using our products and please stop using our products immediately. When you continue to use our products, it means that you agree and fully understand the entire content of this Privacy Policy.

We may revise the terms of this Privacy Policy from time to time. If you continue to use our services, you agree to be bound by the revised Privacy Policy.

Information and permissions

1. In order to better provide services to users, we need users to provide usage rights for mobile phone microphone recording and camera album functions to meet the needs of voice input translation and photo translation functions.

2. In order to provide continuous services and ensure service quality, we will record and save information about your use of this service during your use of this service, including but not limited to software and hardware feature information, user identifiers, etc.

3. We may collect and use your information through preference settings and other related technologies. Specific uses for which we use preferences include: Remembering who you are. Analyze your use of our services to provide you with more thoughtful and personalized services.

Information usage

In order to provide you with more high-quality, convenient and secure services, we may use the collected information for the following purposes in compliance with relevant laws and regulations:

1. Provide services to you. Meet your individual needs. For example, language settings, location settings, personalized help services and instructions, etc.

2. Service optimization and development. For example, we will optimize our services based on information generated when the services respond to your needs.

3. Other related scenarios that may require the use of collected information. If the usage scenario is not reasonably related to the initial scenario, we will obtain your consent again before using the information.

Information disclosure

We will not share your information with any unrelated third parties without your consent, except in the following circumstances:

1. We may share your information with our affiliates, third-party service providers, contractors and agents only as necessary to provide the corresponding functions or services in "Information and Permissions" and for the purpose of "Information Use" "Necessary for the purposes described in this section.

2. Fulfill our obligations and exercise our rights in the User Terms of Service or this statement.

3. If we share your information with any of the above third parties, we will strive to ensure that the third party abides by this statement and other appropriate confidentiality and security measures we require them to comply with when using your information.

4. We will conduct strict security testing on the application programming interface (API) and software tool development kit (SDK) used by authorized partners to obtain relevant information, and agree on strict data protection measures with authorized partners to ensure that they comply with this policy and Any other relevant confidentiality and security measures to handle personal information.

5. As our business continues to develop, we and our affiliates may engage in mergers, acquisitions, asset transfers or similar transactions, and your information may be transferred as part of such transactions. We will comply with the requirements of relevant laws and regulations, notify you before transfer, ensure the confidentiality of information during transfer, and continue to perform corresponding responsibilities and obligations after changes.

6. Comply with applicable laws, regulations and other relevant regulations. We have reason to believe that we need to comply with relevant laws and regulations. Reasonably necessary purposes for executing relevant service agreements or this privacy policy, safeguarding public interests, handling complaints/disputes, and protecting the personal and property safety or legitimate rights and interests of our customers, us or our affiliates, other users or employees.

Information storage

1. The information collected about you is stored on our server.

2. We will only retain your information during the period of providing services to you, and the retention time will not exceed the time necessary to meet the relevant purpose of use.

Information security

1. We strive to ensure information security to prevent loss, improper use, unauthorized reading or disclosure of information. We use various security technologies to ensure the security of information, and establish strict management systems and processes to ensure the security of information. We attach great importance to information security compliance and fully protect your information security. You need to understand that the systems and communication networks you use to access our services may have problems due to factors beyond our control. You agree to hold us harmless in this case.

2. If a security incident such as personal information leakage occurs, we will activate an emergency plan to prevent the security incident from expanding, report it in a timely manner in accordance with relevant regulations, inform you of the relevant situation by sending emails, push notifications, announcements, etc., and provide you with security information suggestion.

3. In order to more effectively protect your information security, we also hope that you can strengthen your awareness of self-protection. We will only assume responsibility to the extent that our services directly lead to the leakage of your personal information. Therefore, please keep your account and password information properly to avoid leakage of your personal information. Unless you judge that it is necessary, you will not provide your account password and other personal information to any third party.

Protection of minors

We do not intend to collect personally identifiable information from any children under the age of sixteen (16), but errors may occur during the collection of data. If a parent or guardian discovers that his or her child has provided information to us without their consent, he or she should contact us immediately and we will take steps to ensure that such information is deleted from our servers.

Access and control

1. You can access, modify and delete your relevant information while using our services. How you access, modify and delete information will depend on the specific service you use. If you find that we collect and use your information in violation of laws and regulations or the agreement between the two parties, you can ask us to delete it.

2. When accessing, modifying and deleting relevant information, we may require you to perform identity verification to ensure account security. Due to legal and regulatory requirements, information security protection and other legitimate reasons, some of your information may not be accessible, modified or deleted.

If you have any questions about this policy or other related matters, please contact us at [email protected]. We will review the issues involved as soon as possible and respond within thirty days after verifying your user identity.